For an interstate move, you will have to contact your moving company first. TIP: If making a claim for an intrastate move, you'll need to contact your state's regulatory agency or a similar office. A repair invoice or statement from repair technician (if applicable).When filing a claim, you should first make sure you have all the appropriate documents concerning your move. While you have nine months to file any claims after the move, the sooner you start the process, the better. If something doesn't look right, you can quickly pull up your photos or item list and compare its current condition to its pre-move appearance.Īfter determining that one or more of your goods has indeed been damaged during the move, you will want to start the claims process as soon as possible. Upon receiving your shipment at your new home, carefully unpack each item and inspect its condition. Even though the movers will document each item and its condition on the inventory list, you never know how detailed they will get. Perhaps the best way to prepare yourself for making claims for any potential damage to your goods is to document their condition before the move. Leaving the moving truck open and unwatched can also lead to stolen goods.ĭocument any previous damage to your items Furniture or boxes sitting at the curb may be mistaken for trash. This makes it easy for untrustworthy neighbors or passersby to help themselves to your things. Unguarded belongings: Movers may leave your goods unsupervised in your driveway or in front of your home.Since they are not permanently employed by the company and may not even work for them another day after your move, they have very little chance of getting caught and not much to lose if they are. With untrustworthy, temporary employees moving your belongings, it is not unlikely that they pocket your valuable collectibles or precious jewelry. Some less reputable movers actually hire day-laborers to work during busy seasons, which means these workers are not even trained moving professionals. Theft: Moving companies don't always perform background checks on employees.Movers may also leave belongings behind at your old home or lose boxes while transferring your shipment from one truck to another. Perhaps your lost boxes were mistakenly delivered to another customer's home. This can lead to confusion parts of the shipment can be misplaced or hidden behind boxes from another move. Loss: Often, moving companies will try to handle multiple moves at once, so your belongings may be sharing truck space with items from someone else's move. There are several different circumstances that could result in your possessions never making it your new home. That's why it's important to look over your shipment for any damage or loss and to know how to file a claim if necessary. No matter what precautions and measures you and your mover take, accidents still happen. Because you move all of your belongings during the relocation process, it is a real possibility that something can get damaged or lost.
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